Welcome to our FAQ section! Here, you’ll find answers to the most common questions about our products, ordering process, and more. If you have a question that’s not answered here, please don’t hesitate to contact us.
Shipping & Processing
Is there free shipping?
We currently offer free shipping only to the UK on all orders £70+
Do you ship worldwide?
We currently ship to the UK (excluding Northern Ireland because of the new GPSR regulations), US, Canada, Australia and Europe (only to non-EU countries)
The customer is responsible for any duties or custom taxes that may apply.
What is your processing time?
Our current processing times depend on the type of product you ordered, excluding weekends and bank holidays.
Bookmarks, Stickers 1-3 days
Candles, Mugs/Cups, Totes 3-5 days
Apparel (t-shirts, sweatshirts, hats) 5-7 days
Please allow slightly longer for dispatch during the busier times of the year (Halloween, Christmas, Valentine's Day, Easter)!
General Questions
Do you offer custom or personalised items?
We love creating custom candles and bookmarks for you! Please see our custom merch info page (Let's Collab menu at the top) for more information.
Wholesale availability?
Yes we do! Please see our wholesale info page (Let's Collab menu at the top) for more information.
Where is Literary Lovelies UK located?
We are located in Leeds, West Yorkshire, in the United Kingdom.